Connex One named 'Top Contender for Unicorn Status' in the 2023 Titans of Tech report Read More

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AI made perfect. Introducing Athena AI

Discover the capabilities of Artificial Intelligence and the benefits it has for your business.

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Client Success | Old Mutual

“A seamless switch to an improved and reliable system.”

Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.

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Featured Content

Series C funding round complete

With our recent $103 Million Series C funding injection there’s no signs of slowing down in our mission to be the Customer Engagement Platform of choice.

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Unbeatable 24/7 Support

We've got you covered

Get the support you need, when you need it with our industry-leading support and account management teams.

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Featured Content

Series C funding round complete

Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.

Explore Athena

Featured Content

Series C funding round complete

Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.

Explore Athena

Our Clients | BPO

Calltastic

Enhancing Customer Engagement with Omnichannel Solutions

As a business process outsourcing (BPO) company specializing in serving startups and small-scale ventures across various industries, Calltastic recognized the need for a versatile technology solution that could accommodate diverse operational models.

Calltastic sought Connex One for an omnichannel platform to seamlessly manage incoming and outgoing interactions, encompassing social media engagements, electronic support, and leveraging advanced AI tools.

Calltastic

Advanced operational efficiency

Discover how Calltastic, led by CEO Leo Lopez, leveraged Connex One to:

Rapidly deploy omnichannel solutions for diverse clients
Utilize real-time insights for proactive staffing adjustments
Enhance processes through Connex One Flow

Scaling CX operations with ease

“Connex One has Calltastic’s expansion already built into it. It’s a solution that can accommodate 10 to 100 to 1000 users,” remarks Leo Lopez, CEO of Calltastic.

With Connex One’s advanced CX platform, Calltastic not only achieves significant cost efficiencies but also raises the bar for customer service standards.

Today, Calltastic benefits from a comprehensive overview of their operations and agent performance in real-time. This invaluable insight empowers the business to swiftly identify challenges, discern market trends promptly, and continuously refine customer engagement strategies for maximum impact.

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"Connex One has Calltastic’s expansion already built into it. It's a solution that can accommodate ten to one hundred, to one thousand users."

Leo Lopez

Calltastic

Some other customer stories to explore

Athena

Exact Medicare

AI

Risetek Global

Africa

Old Mutual

Industry

TAPS

Back to Clients

Want To Know More?

If you want to learn more about how Connex One is captaining the customer engagement revolution, drop us a call or a message!