Solutions | By Department

We’ve got your department covered

Numerous benefits for every department

Each department across industries has its own unique set of challenges, but Connex One can help them all. Go omnichannel, leverage our platform’s multiple features, make your communications faster and more efficient, and see instant results.


Increase in workforce productivity


Average increase in sales


Of our clients would recommend us


Increase in customer satisfaction




All customer data, all channels, one hub

Customers expect nothing less than a consistent experience across multiple channels, and 73% will switch brands if they don’t get it. With Connex One’s Omnichannel centralized hub, an agent can move between all social media channels with ease.


Power up with Athena AI

Increase revenue with tailored, in-depth consumer insights

Businesses that generate customer insights can see up to a 40% improvement in sales productivity. By integrating your CRM with Connex One, you can track interactions across platforms. Leverage real-time analytics and customize customer-specific procedures.






Reporting & Analytics

Maximize Productivity

Monitor quality, performance, and gain insight into your customer’s journey. React to the peaks and troughs of activity to maximize your team’s productivity and your bottom line.


“The Omnichannel solutions that come with Connex One are fundamental to our strategic planning and how we service our customers.”

Kerry Anderson


Free Trial?

See Connex One in action

We are so confident your team and your customers will love our CX solutions, as well as the quick set up time, that we’re offering a 1-month free trial. Give it a go!


Book a demo

Want to know more?

If you want to learn more about how Connex One is captaining the customer engagement revolution, drop us a call or a message!


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