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Client Success | Old Mutual
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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With our recent $103 Million Series C funding injection there’s no signs of slowing down in our mission to be the Customer Engagement Platform of choice.
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Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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Whether you want to increase call volume or nurture customer journeys, Connex One’s Dialer will take your outbound customer interactions to the next level.
Pair up your teams with sophisticated call algorithms to make more, better targeted calls. Reduce wait times, deploy big SQL campaigns, and use our predictive dialer to see an instant boost in sales revenue.
Increased workforce efficiency, which you can monitor in real time
Faster speed to lead and conversion rates
Run multiple campaigns simultaneously whilst meeting Ofcom Compliance
Full suite of dialing features for modern business
Make more calls, initiate more leads, and get more conversions with our range of telephony features.
Deploy big SQL dial campaigns fueled by intelligent data management tools to reach more customers. You can also set up personalized customer care calls with optimized call pacing.
Connect with your customers swiftly. Our enterprise dialing system analyzes your data, automatically connecting customers to available users to maximize your workforce productivity.
Make every call count. Provide your team with background interaction history through intuitive CRM API technology to make educated, personalized, targeted calls.
Use your assets wisely. Connex One Preview Dial utilizes campaign optimization features to assign realistic targets to users, ensuring they balance call volume with quality customer service.
Continually optimize your outbound call rate with clever call routing.
Build interactive SQL campaigns to manage and filter outbound call strategies. Specify the weight and priority of each rule and use drop in/out times to connect with data at specified times of the day.
We’re so confident your team and your customers will love our Dialer solution as well as the quick set up, and rapid time to value. Join us for a tailored demonstration and see just how quickly your business can benefit from our industry leading features.
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Shaping the Future of Customer Experience.
