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Client Success | Old Mutual
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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With our recent $103 Million Series C funding injection there’s no signs of slowing down in our mission to be the Customer Engagement Platform of choice.
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Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
Explore Athena
Old Mutual Limited is a 170+ year old pan-African investment, savings, insurance, and banking group. It is listed on the Johannesburg Stock Exchange, the Zimbabwe Stock Exchange, the Namibian Stock Exchange and the Botswana Stock Exchange
Discover how Connex One helped Old Mutual to:
As well as ensuring a smooth rollout of the platform across multiple teams, much work was done in the backend to configure numerous integrations into a complex network architecture. Connex One’s technical team were able to do this with a clear and strategic road map forward, which sits within Old Mutual’s Cloud Strategy.
The results of implementing Connex One has impacted everything from future-proofing Old Mutual with Cloud-based technology, driven significant uplift in productivity and delivered deeper insights into agent and team performance more than ever before.
If you want to learn more about how Connex One is captaining the customer engagement revolution, drop us a call or a message!
Shaping the Future of Customer Experience.
